written by cain3000 on 18/04/2014
17 hours into my policy I cancelled they employee clueless people that fail to be able to carry simple tasks, I asked for a policy that would allow me to have multiple bikes, wanting to "future proof" as I was going to add another bike.
They failed, and were unable to find any of my original quotes they were £250 away from the most competitive price, they were unable to find my original phone call even though all calls are apparently recorded, I'm sure that would not be the case if it was the other way round.
I was not charged a cancellation fee for 17 hours of cover, but did incur £8 charges for using a credit card, and wasted a few hours of my time.
never again will I entertain dealing with this company simply incompetent. if your ever so slightly out side of the box on the computer screen.