Written on: 16/04/2014 by derflig (1 review written)
The person who took our booking was very helpful, as was the call handler who answered my queiry the day after booking.
I made a mistake when reciting my card number and I was rung back immediately and the correct number was given the person dealing with my booking then corrected my mistake while I waited, little touches make a big difference. This person also explained the journey to me, as we have to land in one country before going on to our destination. He did a check on all the spellings of names etc.
There was nothing I needed to know before purchasind the holiday.