Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
2542587

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Terrible customer service by REGAN McFIELDING”

written by mario.s.demetriou on 14/04/2014

Spoke to a customer service agent at British Gas today based in Manchester. Rude, obnoxious and gave the impression from the start of the call that she really didn't know what she was doing. When I asked her to double check the Meter Point Reference Number (which is a unique number assigned to a gas meter and to a specific address) even explaining to her that I was not patronising her, she then decided to go off on one and start arguing with me. As a result of this bad service I have now switched my utilities to OVO Energy and I will certainly not be using British Gas ever again.

Was this review helpful? 0 0