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★☆☆☆☆

“Always phone holding times of 15-20 minutes (or...”

written by dmSchultz340 on 14/04/2014

Always phone holding times of 15-20 minutes (or longer), and sometimes they then cut you off! I have my mortgage with RBS but day to day banking with HSBC.. they answer their phones almost immediately without fail. You could literally waste a whole day trying to sort out a minor issue on your mortgage with RBS!!!

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