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★☆☆☆☆

“not accomodating”

written by nola4life on 12/04/2014

in feb. I picked up a car from Thrifty previously reserved from the Canadian Automobile Association waiting for me at the New Orleans airport.
when my Visa card would not swipe due to a scratch on the card, I offered another bank card debit/visa payment.
not accepted, due my name not being on the card.
they finally accepted my wifes' Visa (the same account!) but because her name was on the card and my name was on the paperwork, she had to be the primary driver and I had to be secondary driver @ an additional cost of $11 + tax per day...for 14 days.
!!!!!!!!!!!
their system was NOT able to manually punch the card in nor did they have chip technology!
BTW...my card worked at every other business in the new orleans area for the remaining two weeks!
upon returning home and requesting a full rebate for the $154 + tax, I was given half the amount as a 'gesture of good will'.
my gesture, in response, is to tell you all DO NOT RENT FROM THRIFTY CAR RENTALS unless you have a mitt full of credit cards for them to choose the one of their liking!!!!

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