Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2525074

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Unprofessional and false marketing”

Written on: 04/04/2014

I purchased three items from skimania.com, attracted by their good prices and 'next day delivery' on the particular products I needed as I required them urgently for a ski trip. Three days after purchase (and payment taken), I received an email saying that my order was to be delivered, so I stayed at home all day to receive the parcel. Only one item arrived. So the next working day I phoned the company. They could not guarantee when the rest of my order would arrive, possibly the following week as they were waiting on the suppliers. Yet I had been told it would be delivered the next day. I made numerous expensive calls to the company, always waiting "1st in the queue" to speak to an operator but never getting through after that first call. A week later I received a generic email saying my order had been cancelled as there was no stock. So I was left without my products, am still yet to have the money refunded, and no remaining time to purchase the items I required. Completely unacceptable and unprofessional.