Written on: 02/04/2014 by Betsy940 (2 reviews written)
I have bought clothes in Hobbs over the years and shoes. Recently I spent £149 on a pair of lovely Elizabeth ankle boots, reduced from £199. Nice. However the very first time I wore them the heel was damaged terribly. The boots were not damaged all over. I had not abused them in any way. The leather was not attached properly to the plastic heelor it would not have torn so very easily but the Manager of the shop said that evidently they should not have worn outside but that they would get them repaired which I took to mean sending them to a specialist Hobbs repairer. Fine. However they were done in half an hour as they simply took the boots down to the shoe repair shop that does things while you wait, downstairs in Intu Bromley. Not surprisingly it was an imperfect job done at speed but that was it. Take it or leave it. Thought I was dealing with a nicer shop. No more.