Written on: 31/03/2014 by FrequentTraveler22 (1 review written)
I was highly disappointed to learn that I paid over $50 more for my room through Bookit.com than I would have had I booked directly through the hotel where I stayed for one night in South Beach in Miami. The hotel told me to take it up with Bookit.com because they charge them the same rate as guests. Well after a 20 minute conversation, I was not able to speak to a Manager in any capacity and all she would say is that the rates they charge are what they charge, after first admitting that the rate the hotel charged is also the rate she is seeing on her computer!! After putting me on hold 3 times to look into the situation, she had no viable explanation. So buyer beware! Book through a reputable site!!!