written by yfCaldwell166 on 31/03/2014
I have been a member of Nuffield in Croydon (fiveways) for over two years. Recently, an extremely rude receptionist decided to lay down the law. Complaint after complaint to the management team fell on death ears. Not one member of the management team can respond adequatley. The latest information was given to me today (30/03/2014)and this is totally different to previous information. Cancelled my membership as I do not think that paying £51 to be humiliated when visiting the gym is worth it and to be treated as a second class citizen because I have an off peak membership is worth it. Off peak £51, peak £57. Figure it out. Little difference so therefor cancelled and join more professional gym that understands the customer is king and treats you with respect.