Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2519580

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Dissapointing and still waiting for answer on complaint!”

Written on: 31/03/2014 by aks4444 (1 review written)

Email below sent 5 days ago and still have had no response:

My sister received her flowers yesterday and I m just writing to let you know how disappointed I am with them. First of all the flowers that arrived looked like a cheap bunch from a supermarket, not a £35 bunch, there were also not many flowers in the bunch and some of the flowers were curling and starting to go brown around the edges already. Secondly and what I am most gutted about is that the balloon sent was just a standard happy birthday balloon,not a 30 birthday balloon, which is the reason I chose to get flowers from you in the first place as not many other florists offer this. I see now looking back at the order I should have chosen the 30 balloon from the drop down but this was not clear at the time, and as I was ordering '30th birthday flowers and balloon' and the picture showed the balloon with a 30 on it suggested that this was what would be sent - not that this should be chosen as an option! Also, in the text below it states that if you wish to order for a different birthday to the one shown then please select from the box....again suggesting that the 30th balloon is what we would receive.
Overall I am really disappointed and wish I had chosen flowers from elsewhere for my sisters special birthday