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“NEVER NEVER USE AGAIN”

Written on: 31/03/2014 by RayanReyes (1 review written)

ORDERED FLOWERS FOR MOTHERING SUNDAY - TO BE DELIVERED ON THE SATURDAY. FLOWERS DID NOT ARRIVE. IF I HADN'T EMAILED WOULD NOT HAVE KNOWN THEY WERE NOT GOING TO BE DELIVERED TILL THE MONDAY. CANCELLED ORDER AND ASKED FOR REFUND. NO REAL APOLOGY AND I DIDN'T FEEL THEY WERE TOO CONCERNED ABOUT LETTING ME DOWN. VERY POOR LEVEL OF CUSTOMER CARE. DO NOT ORDER FROM THESE PEOPLE ESPECIALLY AT A BUSY TIME OF YEAR

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