Written on: 29/03/2014 by Trishacrill (1 review written)
Went to Clarks Shoe store in Tiverton, Devon last week and because my grand-daughters size of shoe was not available, the Manager( I think) went to an unbelievable amount of trouble to ensure that not only would the correct size be there for the following week but also telephoned me to say that said child had left her mobile in the shop! Over and above what one expects these days from any shop. The manager is a natural with the kids and if she isn't the Manager she jolly well should be. Well done to her.An absolute pleasure to shop there.
I would like to point out that the website refuses to let me enter anything else but TERRIBLE which of course IS NOT THE CASE. If your website was as efficient as your Tiverton shop then you would probably be able to get correct feed backs. You will notice from below that TERRIBLE occurs at regular intervals. NOT THE CASE