written by on 29/03/2014
118118 charged me £6.08 for a 2 minute call. I will never phone this type of service again. I will inform my family and friends of my unsavory experience in the hope that they will not be taken in the same way. These people are taking advantage of a legacy left to them by the original B.T. service, as a consequence of their unscrupulous profiteering they will go out of business and finish off telephone inquiry services for good. It's ridiculous to be expected to pay these sums to simply be informed of a telephone number. It would have been helpful at the start of the call if I'd been informed that I was paying £3.04 per minute, then I'd have hung up immediately. I will never use this type of service again, I am not surprised they can afford constant TV advertising, which I have always found amusing, now I will look at their adverts in a different light.