Written on: 25/03/2014
we've been using Citation HR and Health & Safety services for a couple of years now. They have proved invaluable in terms of guiding us through various issues including TUPE, redundancy, disciplinary and grievance, settlement agreements and various other complicated HR matters.
The advisors are friendly and knowledgeable and always call you back when they say they will. Where necessary, they'll supply draft letters and documents. Our personal advisor comes to see us when required to discuss and draft contracts and handbooks.
We've found Health & Safety a mixed bag. Our advisor is knowledgeable, professional and friendly but always leaves us with a long "to do" list which means we still end up with a lot to do ourselves.