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“Lost its way ”

Written on: 25/03/2014 by Jaronv317 (1 review written)

Ordered various dura ace components on next day delivery. Was to be delivered by an unknown entity called ukmail. No delivery , various emails with wiggle tried to reassure it was on its way. However , after 4 days, various calls to ukmail customer services(cut off on every occasion) plus emails to wiggle it was admitted the package was lost in the network. Had to wait until package was located or designated lost before a refund was auctioned. After many 10 years with wiggle I've come to the conclusion it's not for me. I'm not interested in a shop that offers premium delivery with a courier that appears to show a complete disregard for goods. Wiggle, you've made a massive error in changing your delivery system. Poor.

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