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“terrible keel, bad assistance”

written by McKennazl405 on 24/03/2014

I read reviews which agree on my same problem, having the plastic on the spindle gradually crack under the driveshaft vibrations.
In my case the plastic around the spindle got broken after 2 years, before the guarranty had expired.
It's not a relief the product being in guarantee, because in my case, without watching the product, they accused me of having broken the spindle myself.
So if the crappy plastic of its chassis gets broken for the normal use (the spindle is typical because that's where all the vibrations stresses of the driveshaft concentrate), it's without cross-examination your fault and you have to pay for something which is in warranty.
Thumb down for the mechanical resistance and also for the Magimix assistance (in this case in Italy - Milano, I don't know around). I'm asked to pay 160€ for its factory defects before its warranty expiration.
If someone doesn't agree with me, for the fact that its apparatus had no problem, I would be glad to exchange mine with theirs, since its repair in warranty has been refused.

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