Written on: 24/03/2014 by Tilley1956 (1 review written)
Catered chalet in Morzine France fen 2014. the lack of interested started at the airport when there was no reps to greet us! we had to ask Reps from another tour Operator where to go. Eventually we boarded the coach, we asked about ski passes etc but the rep didn't know what to do and told us to ask the rep at the chalet. On arrival no rooms ready which ok we can live with. But there was no welcome drink etc we had to rummage around the kitchen to find cups, cutlery, tea, coffee. The canapés consisted on some unknown topping on a piece of dry bread. Aperitif was some sort of sweet cordial and we had to use the same glass for the wine served with the meal. The meals were quite nice but the chocolates and coffee were now existent until the last after we had mentioned it for the second time. The menu for the even meal was never displayed we constantly had to find our own cups which mostly all of them were chipped and cracked. The table was never laid when returning from the slopes, again having to attack the dish washer to find everything. dirty dishes and clothes left on the landed, it looked like they'd given up and decided to go skiing instead. One member who was gluten intolerant and who had to pay a supplement actually had less food. there was no gluten free alternative bread, cakes, biscuits. she was constantly
Forgotten regarding the canapés and desserts. she has since had her money retuned. bedding and towels were not changed
All week and the Rep was extremely hard to find, leaving messages which he did not answer. Inghams advertise a 4 star 5 course chalet . Never again it's more like a 2 star. Don't book Inghams is you want quality!!!