written by Wyatt365 on 23/03/2014
As a small, new business an on line presence is really important. After much deliberation and background checks we choose BOnline.
The whole process seemed very difficult, with many details being missed which entailed a lot of work on our part to put right. They set the site live before it was ready and before the final version had been signed off. We then found that BOnline had taken the first maintenance payment before the site had been finished and without our consent!!
At this point we cancelled our agreement with them.
Since terminating our agreement they have retained our website material and will not speak to us. The whole experience has been appalling and completely unprofessional.