Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2500027

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“We require a blood sample”

Written on: 21/03/2014 by Tobinrl130 (1 review written)

After sniping a $2000 jacket for $500 in my size, I jumped right into the purchase. Obvious fail.

I have made numerous purchases before totally a few thousand on the account, however this time, they required multiple forms of ID in order to place the order, with no particular reasoning as to why, even when asked.

So I provided a copies of a drivers license, but they also requested a full photocopy of my credit card. Obviously, not being a dunce, I didn't want to email a full copy of my credit card, so I offered to submit a copy with all but the last 4 digits blacked out (You know as per PCI DSS compliance stipulates). They replied unless I provided a full copy, including the CCV, no sale. Ok, so against my better judgement (but wanting that leather goodness)I provided this at which point they requested another piece of paper proving my address, despite it being printed on the photo ID. This just sounded sooo fishy I cancelled my card and stopped the order.

What in the hell are you people going on about? When asked why all this was required, there was a half asses link to a page that contained no actual answer to written policy that states this is a requirement. Blood sample and a spare kidney to get the jacket shipped?

Cancelled my order, felt pretty fishy to me given the insane discount on the designer garment. Especially given I would have ordered thousands on the same account, with the same card to the same address. Not sure if some staff were sniping the last item in stock or trying to fish customer identity, or perhaps you are all really that lame, but seriously, how hard do I have to try to give you money for goods.

What a joke.

Just ordered some $500 boots for $160, I wonder if I will ever see them... Sort of doubt it.

Visit asos.com