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“Feeling ripped off!”

written by on 17/03/2014

I joined Xercise4Less in November 2012. I didn't use my membership so decided to cancel my DD following my final payment of a twelve month contract.

Since this I have been hounded by Harlands and CRS via phone and text, even being threatened with Bailiffs by text.

I have proved to all concerned that I made 12 payments, that I haven't used the gym and could not understand why they insisted I owe them £221.43, considerably more than the £14.99 per month fee originally agreed.

The gym and their debt collectors insisted I started a new contract in June 2013. Why would I do so? I still had 6 months left on my original contract and I wasn't using the gym.

I asked for proof of my agreement to the new contact, which could not be provided and continued to be hounded for payment. Eventually CRS agreed to close the case if I paid 3 months at £14.99. I reluctantly paid as I was becoming very stressed by the whole situation.

Xercise4Less advertise low prices etc... But beware!

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