written by Michelle_ on 14/03/2014
Shame I can't use Staff names. I originally put through an initial request back in February, which was received very quickly. I then made further contact this week, with new dates, multiple option requests (airlines/upgrade costs), all of which were handled with a postive, happy to do so mentality. I then have opted for accommodation only (after all that!), and again, handled quickly & efficiently. Best experience of good service for a long time! Thank you