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★☆☆☆☆

“Coupons Full of Lies”

written by SkylaMcLain on 05/03/2014

I was directed to the site from a coupon code thinking I would get a good deal with Smartfares, this SAVE20 coupon. I tried to use it and the site was saying it was not validated. I tried to call the service department to find out my "reservation didn't exist at that price so they couldn't do anything about it."

I asked them why they have fraudulent coupons that don't work on their website (I scoured the web to find they had lots of coupons that just "don't work") They simply told me that's how it is and to suck it up.

I am just disappointed that a company would shamelessly use promotion codes to get people to their site and then be so rude on the phone when a customer is obviously upset it didn't work- DONT PUT THEM UP IF YOU'RE JUST GOING TO UPSET THE CUSTOMER. Terrible marketing.

I also have yet to receive a confirmation email yet for my booking so I am wondering if my flights are even real.

Sketch company - don't trust them.

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