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“Wedding at DPGH - February 2014”

written by Drelli on 04/03/2014

We just got married at DPGH, there's lots of bad press going on because of the owners conviction for the marquee and although a lot of things changed from booking the venue to having our wedding, the actual day went wonderfully. The staff were VERY attentive, the staff got back to us within the day of any questions or queries we had. They need to brush up on simple things, simple things like don't change the venue in any way without informing your customers, also there's a high turn over of staff but there's no fluidity or communication between the different members or the constant staff. Our wedding planner was great but some of the small things were missed on the day - like horseraddish on the tables when you've put that on the requirements, not enough gravy in the boats etc, the bar in the white lounge needed repairing in February when we'd told them about it in December. That said, when we pointed anything out - AT ALL- the staff were on it. They really were wonderful. The grounds were glorious, the venue was gorgeous and the staff were fantastic. The bar staff but also Sultan, Nick and the main bar guy were just fantastic. They said to us, if you want anything at all, tell us and we'll make it happen. You can't really ask for more than that. Our guests on the day were blown away with the wonderful service and the friendly atmosphere, the babies were also happy with the provisions you'd made for them. A big thank you to you all for making our day wonderful.