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★★★☆☆

“Accessing the online account”

Written on: 26/02/2014 by Mitch3ll (2 reviews written)

It has been over a year now since we have opus as our electricity supplier for our commercial business, and the issue we have encountered is in accessing our online account. While the billing has mostly been accurate, I did found slightly difficult accessing the online account. This was at the beginning of the contract when I had no clue how to use it. But with the help of a very nice lady, (unfortunately can't remember her name), I got to understand the whole process.

Anyway, from next month I'm planning to have smart meters installed as well, as I believe they can be very handy, and I understand, accurate as well. Our contract is not fixed, so it will help us understand the billing process. Opus do offer to install them at no charge, so why shouldn't I take it?