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“I ordered two lenses for over £200 three months ago....”

written by on 26/02/2014

I ordered two lenses for over £200 three months ago. They never arrived. Rocky responded to all my emails for first six weeks with various excuses making me believe they were coming. He once even wrote "be patient"! Then after six weeks the replies ceased. No response.

So I contact Paypal to launch a dispute, they've got protection right?. Well they won't do anything after 45 days (shocking - credit cards are legislated to protect you for six years). The funds came out of my positive Paypal balance so I've no recourse to my credit card provider.

Having spoken to Citizens Advice Bureau they are now passing this to Rocky's local Trading Standards office in Bournemouth. When I told them to look online at this review site and the many other Google hits you get about Rocky they said unfortunately that doesn't help them as they need people to call CAB directly to lodge cases. Then they can act.

So please everyone out there who's been ripped off you should phone anbd complain so that rockycameras.com can will finally have legal consequences for this dishonest distance selling.

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