Written on: 25/02/2014
Hi everybody , I booked ticket last year September , I paid by my debit card but when I got my statement , it's extra charge of £18 appx for currency exchange.I wasn't aware and agent wasn't aware either. They applied for refund and it's nearly 6 months and still no luck.When I call them answer is finance team is working on it .
I will not recommend anyone. Just be aware of these scams / extra charges.