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★☆☆☆☆

“Don't bother”

written by Hannah24 on 20/02/2014

Order really quickly and easy online. Was able to select the date i wanted delivery which was 4 days after on a thursday. Followed the tracking of my order which then showed it to just stop in the warehouse. It didnt arrive on my selected day which was annoying as i had taken a day off work! After two angry emails i finally get a reply and a phone call the monday after it was meant to be delivered. They said it was in the depot but one of the pieces had gone missing, what a lie! my mattress arrived in one piece so there was no way one but could be lost! The next morning i get another phone call saying that my mattress has finally arrived at the depot. Well obviously both of these stories cant be true! STOP LYING! OR atleast make sure everyone knows what the lie is... True to their word it arrived the next day between a rather precise 3 hour slot. Overall i would not reccomend this company to friends or family as they lie and never get your product out on time! Maybe in future they should not offer next day delivery or where you can chose your prefered date as they have no intention of delivering it on the agreed day. Two men delievered it who looked rather scruffy and rang from their van to tell me they were outside? I didnt understand why they couldnt knock the door! This might not be a bad company but they need to sort out a few important things before id deal with them again! The internet is full of negative reviews so im sure im not the only one who feels lied to!

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