Written on: 17/02/2014 by Monarch1969 (1 review written)
Don't let Floraqueen ruin your special day.
Ordered 'precious purity a beautiful white bouquet from Floraqueen.com site to be delivered before 13:00:
Floraqueen Flowers arrived at 1900 -was willing to overlook this but ......
Horrible orange bunch of flowers not resembling the bouquet from the site
Had paid extra for the delux version -it's the smallest bunch (not a bouquet) of flowers I've ever had deliverered for nearly £60
The total on my order was £57 but a mysterious £1.02 was added to my bill have asked for clarification but no response received although they did respond to say they haven't received my previous mails
Flowers sent not from a traditional florist but one specials end in funerals -and you could tell thanks Floraqueen!!!
There is no number to call Floraqueen only a messaging system that is frustrating and sometimes fails to work- Floraqueen are slow to respond and have said they have not receive any of the photos I have sent them of the disgraceful bunch of flowers that arrived
I am so frustrated by this company that I have sent all details and my efforts of correspondence to my bank to recall the money. I have now been in correspondence with Floraqueen for four days and am no nearer to an explanation or resolution