Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2461105

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“Absolute disgraceful level of customer service”

Written on: 15/02/2014

After ordering a birthday card for a friends 30th a week in advance, I was thoroughly disappointed when it arrived with the message at the bottom chopped in half. I have been trying constantly to get in touch with them via telephone and as yet I have not spoken to an actual person - only a recorded message to say they are busy. I have emailed the customer service department 3 times now to request a replacement - all of which gave been ignored. Company have been fine in the past however, if you are unfortunate enough to receive a faulty product it is impossible to speak to anyone. I will not be using this company again!

Visit moonpig.com