Written on: 14/02/2014
Very disappointing. i ordered flowers for my wife on Valentines day (order was placed 3 days prior). Soon after, I received an email confirming the order and delivery for 14th Feb via FedEx. Up until the afternoon, the flowers did not show up, so I tracked the order and was informed that the flowers had not been received at the local depot. I spoke to a member of Bunches staff and was told that the flowers will not be delivered today. I then requested a new bouquet to be sent, but was informed that nothing that can be done today, as it's too late. I am very disappointed by the poor service and will not be using Bunches again. Very unreliable and unhelpful.