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“awful”

Written on: 14/02/2014 by amandada101 (1 review written)

Ordered a christmas bouquet to be delivered the day before Christmas eve. Bouquet I requested had roses and orchids and looked stunning. What actually arrived was a bunch of chrysanthemums with some pine cones. I couldn't get through on their telephone no to complain so had to log a ticket on their service web site. Well customer service is definitely not a priority for this company. I had to persist and e mail them every other day for 4 weeks before someone responded. I did have a replacement bunch of flowers in the end but they will still not what I ordered. A cheap bunch of filler flowers again was sent. DONT USE THIS COMPANY YOU WILL BE DISAPPOINTED. They bombard you with e mails showing pretty pictures of their bouquets but you do not get what you have requested.

Visit iflorist.co.uk