Written on: 09/02/2014 by e17pupppet (1 review written)
We are an arts and educational charity based in London (E17 Puppet Project). A few days ago we ordered a few t-shirts and a few bags with our logo, we are only small at the moment, so we only needed a few.
Despite the small size of our order, the service was great, keeping us informed about the progress at all times and sending us a photo of how the items looked like with the printed logo. We received the order a week earlier than expected and a email letting us know the date and the time when to expect the order (they did even give us the name of the driver who was going to deliver! - nice touch). When we opened the parcel we were delighted, very nicely printed and good quality.
This is what I call customer not satifaction, but delight.
Thank you very much!