Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2448607

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★★

“Great customer service!”

written by on 06/02/2014

I booked a vacation package through book it, and made an error on the reservation. I called in to customer service to explain my delimma and to request assistance. The agent I spoke with was extremely helpful. She went through every avenue to make sure she handled my problem and to make sure I was satisfied with the results. She was very patient, since my delimma was quite complicated, and took her time trying to explore the best possible avenue to take. I am very thankful she was able to handle my problem with such ease. She keep me informed when having to place me on hold to further explore my options. I would highly recommend everyone to book through this agency!!!!

Was this review helpful? 0 0