Written on: 05/02/2014
I ordered a pair of cleats for my nephew. When he tried it, it was tight, so we ordered him a new pair.
When I returned the shoe to them they asked what I would like to do. I said, "you can refund the money since I already purchased a shoe of the right size from your company."
They replied back saying the shoe I had returned was not in condition to be sold again. I sent the shoe back to them after my nephew tried it for 10 seconds. 10 seconds!!! So they are going to ship the shoe that I had just sent back to them because it was tight.
This company is a bunch of pr!c-ks who have no idea about customer service and value. You are better off buying stuff from respectable vendors such as Amazon, Holabird sport, etc. Heck spend more money at Footlocker than giving it to these cheats.