written by Hay19pink on 03/02/2014
Ordered on Xmas day 2013. Package arrived but I wasn't home. Attempted contact with the courier 3 times, each time a CHILD answered the phone and was unable to tell me when to contact/ provide alternative number. As a result my parcel was sent back. I have received 3 confirmation of refund emails dated the 17th and 23rd of jan (x2), but still have received no refund. Livid. Something needs to be done.