written by 5kops on 31/01/2014
I hired a BMW 6 series for two days. The car received was very dusty. All the marks and dents were duly noted by the employee, I also checked thoroughly. When returning the car the employee asked why it was dirty and why I didn't wash the car. ( The first I've ever heard of a hire company asking that). I told him it was dirty when I received it. He said no problem. The employee then proceeded to check the car for any new faults inside and out. He didn't find any. I did the paperwork and left. Now after a few days I received an email saying there is small fault ( scratch?) In the car and I will be charged £80.
I will recommend everyone to stay away from this company and look elsewhere.