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★☆☆☆☆

“DENIAL OF EMAIL SENT”

Written on: 28/01/2014 by cheeza58 (1 review written)

I book with Hayes travel and needed to change a person name so I phoned them and they gave me a price and told me to email the new details in which I did while still on the phone three days later no reply I phone them again they said I they did not receive my email so the price was £60.00 more Gave them the date and time I sent the email, also forwarded the original email it to them again They still would not agree to having received it but offered me a token of £25.00 off the higher price, Why would they do this if not in the wrong.
Please don't trust them you will be disappointed. NEVER WILL I BOOK WITH THEM AGAIN