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★☆☆☆☆

“ABSOLUTELY DIABOLICAL COMPANY”

Written on: 27/01/2014

THIS IS UNDOUBTEDLY THE WORST COMPANY I EVER HAVE EVER DEALT WITH IN 48 YEARS OF LIFE!-SAW A GREAT DEAL ONLINE GUY TOOK ALL DETAILS TOLD ME IT WAS THERE AND BOOKED EVEN TOOK MY PARTNERS CREDIT CARD DETAILS? 10 MINS LATER PHONES BACK SAYING NOT AVAILABLE WENT THROUGH NUMEROUS ACCOMMODATION CHOICES BUT COULDN'T MEET MY EXACT REQUIREMENTS OF DATES SO SAID OK FORGET IT ALL NOT HAPPY........GUY FROM INDIAN CALL CENTRE CALLS ME BACK FOUR TIMES IN THE END HE WEARS ME DOWN BEFORE I BOOK FLIGHTS ONLY WITH THEM......BIG MISTAKE COULD HAVE BOOKED CHEAPER ONLINE MYSELF IF HE HAD GIVEN ME CHANCE TO CHECK AND TOOK 3 DAYS AND 6 PHONE CALLS TO GET ALL THE PAPERWORK TO MY EMAIL ADDRESS? NOBODY WAS ENGLISH AND NOBODY GAVE A DAMN ABOUT THE WORRIES I HAD? AT ONE POINT SAID CANCEL IT THEY SAID THAT WOULD BE £120 SO HAD TO CARRY ON REGARDLESS........ABSOLUTE SHOWER OF ---- NEVER EVER WILL DEAL WITH THIS COMPANY OR ITS 13 TRADING NAMES OR PARENT COMPANY JETLINER AGAIN AND WILL BE PASSING THIS ON TO ATOL AS A COMPLAINT!
*PLEASE DO NOT MAKE MY MISTAKE*********