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★☆☆☆☆

“appalling dodgy never shop at debenhams plus”

Written on: 26/01/2014

This is the worst ever retail service of my life. I bought a tablet for 219 pounds and I had to return it because I got another one as a gift at thr same time. I didnt even open the package and paid for its return myself via royal mail. When asked refund they won't refund me 219 pounds because I didnt agree to pay a 20 pounds charge. They weren't clear what this charge is for. All the person sending me messages was saying was 'please can you advise'. At on point they said it was because the goods were unwanted and later said its for using their returns service which I clearly havent used. So I still haven't got my 219 pounds. Its been almsot 15 days. Please anyone in their sane mind do not shop with them. I never write any reviews but I felt this has to be told to the world.