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“customer service let down”

Written on: 23/01/2014 by swampy494 (1 review written)

at first all seemed great,good site,nice prices and when i ordered fast delivery.it all goes wrong if you have a problem.After finding marks on the bike i purchased i emailed as i couldnt find any number to ring,simply asking if someone could get in contact with me.24 hours later i recieve email back asking for pictures of the marks and once they recieved them i would get a call,i send pictures but no phone call 24 hours later i email again to recieve email back saying they now want pictures of the packaging before they will call.i wonder if after i send them they will call or maybe they will then ask for pictures of the delivery van and driver hmmmmmmm

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