written by on 23/01/2014
My oak kitchen is five years old I was happy with it until it started changing colour. Some doors are now a pinkie/orange and the rest are following suit.The local branch manager agreed there was a problem and said he would find two replacement doors as a start. You can guess the rest,of course.Promises, excuses for the long delay, but still no replacement.15 year guarantees mean nothing if the company will not fulfil it's obligation!