written by on 20/01/2014
STAY AWAY from this company. I have recently had trouble cancelling my van insurance with them. I expected a cancellation fee but not up in the triple figures mark.
I have been a autonet customer for over a year and had no trouble until i had mechanical problems with my van and ended up cancelling or trying to.
Since trying to cancel ive been through the process of seizing it online which seemed alien to me and have been told i have to pay a fee of x amount, even though i was up to date with payments.
Now i have been passed over to their debt recovery team because i have asked to cancel and wont pay this huge amount which they have plucked from the air.
It seems like they make a figure up and tell you to have to pay it to leave.
I have had no problems in the past with any another insurances and fully understand of cancellation charges.
PLEASE PLEASE STAY AWAY FROM THESE AND DON'T FALL FOR THEIR CHEAP QUOTES LIKE I DID. I WILL BE GIVING AUTONET INSURANCE BAD REVEIWS FOR AS LONG AS I BREATHE