written by Ged_Earthsea on 20/01/2014
They are super-unreliable;
They keep telling you lies on the delivery date, make random promises they wont remember or keep. Do yourself a favor and do not buy from this company. The problem seems to be a resulting from a combination of the business model itself and a lack of trade ethics. Due to their business model, they do not seem to have a proper control or any kind of influence over the supply chain. Therefore; when they tell you a delivery date it is never anything more than a guesstimate. Therefore; they seem to be rather used to and cool about delivery being late yet again. They find such a work style acceptable and act as if it was completely normal. They will give you another date (totally randomly) to fail again. When you realize the delivery is not happening again, you have to call them to find out yourself, as they do not update you. You are totally left in the dark.
Customer service from hell!!!