Written on: 15/01/2014
I ordered flowers and gifts to be delivered for 50th Anniversary celebration on 12th January 2014, 11am from Kolkataflorists.
Quite irresponsibly a person called up the recipient on the evening of 13th January 2014 wanting to deliver the flowers.On complaining and asking my money back,I am repeatedly getting most unconvincing emails. The whole intention of surprising or congratulating on the occassion of wedding anniversary has been spoilt and I have been embarrassed. The Customer care officials are repetaedly responding with absolute baseless emauls with no mention of returning the money.They are also not ready to give the contact details of any one of Managerial level to talk to.This company is a cheat with no commitment & may spoil your happy occassions.BEWARE!!!!!!!!!!!!!!!!