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★☆☆☆☆

“Not sure about this company”

written by on 14/01/2014

Found this company through banner advertising, online and thought I'd try. Boasts quick online, hassle free applications and decision. But after entering all details, was worried it seemed to jump the que and go straight for approval assessment without asking for enough information or getting the right permissions from me, either as a business or on my personal details attached to the business. Given all the data protection issues, safety online and security, etc, that concerned me. After final submission, all went blank. Was given an agreement number and advised application completed and to look out for my email. But nothing arrived. Two days later received a call on my mobile messaging from someone called Rhea and I was asked to call back. Now that's the challenge. They are based in what seems to be just a virtual office in Regents Street, London, with message takering facilities. The audio reception is very poor. I have now left three messages over as many days. The service will only take your details and places you on hold, then advises no one is available and will forward your details to a member of the team. But nothing. Given the company's offer of a hassle - free experience, far from it. Also, do not feel that this company complies with its statutory requirements for data safety, use of your commercial data etc. Also, at none of these stages have I been informed about terms and conditions. I still have no idea what funding is available and for how much or how long. In all, I have too many questions for this company to be comfortable with them. Not to be recommended at this stage until they get their act together. Maybe they never will!

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