Written on: 13/01/2014
This is the first time I have used a hosting company and I am very glad with the choice I made. I have been with them for a few months now.
The pricing is really good value. The support is fast and they really do their best to get to the depth of your question or problem. I feel like I can ask them anything.
The only little thing I think would recommend to improve this service is a really quick short starter guide for when you first login in and need to navigate around your account for the first time.
As someone new to the game, having a short 20 second video that just takes you through the different pages of the account profile would help. Or just some pop-up tutorial boxes with hints, for people who are just starting out with hosting.