Written on: 09/01/2014
I have been buying from Cocosa now for quite a few years. I love that they give me the opportunity to buy designer goods at reduced prices.
The customer service I have experienced has been very professional and very friendly.
I have never experienced any issues with wrong goods being sent? I did however have a dress sent to me that smelt really badly of someone else's perfume. Cocosa apologised and took the dress back.
The packaging is just fabulous.. it's like Christmas everytime your item arrives. Beautifully wrapped in black tissue paper and placed into a Cocosa bag, fitted neatly into an outer box. This packaging is addictive alone ;-) The packaging costs aren't cheap but the delivery is VERY quick!
On the website in the description, the website will let you know how the item fits. Is it true to size etc. The description for the items are really detailed.
I would highly recommend this website.