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★★★☆☆

“Finally got issues resolved. but took a long time to...”

Written on: 09/01/2014

We booked flights to and from Melbourne, plus three domestic flights in Australia while we were there. The prices quoted were and are excellent, BUT we had a problem with the baggage allowances on our domestic flights in Australia and it has taken a long time to sort out, using many phone calls and emails. Very pleased to report all sorted out amicably today, to our complete satisfaction, - only three days before we fly, but better late than never, we guess!