Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

2405766

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Not to Be Trusted!”

written by LilyF on 07/01/2014

We purchased a toy guitar from Toptoys4u.co.uk for our grandchild in August 2013. The guitar was advertised as being 'A brand-new, unused, unopened and undamaged item'. However, upon inspection after receipt the entire body of the guitar was scuffed and worn. We contacted Toptoys4u.co.uk immediately and told them this. We received an email stating that they would refund our money. They promised to send a pre-paid returns label, which we did receive. We sent back the guitar, but never received our money. We contacted them repeatedly about this, and eventually opened a case with eBay. However because we'd waited too long to involve them, we were no longer able to give feedback or be guaranteed a refund through eBay's policies. So because of our trust and belief that the company would refund without involving others, we are now out the money we spent on the guitar. Do NOT purchase anything from Toptoys4u.co.uk. This company lies about their products and then refuses to refund money to their customers. A very unreputable business!

Was this review helpful? 0 0