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★★★★★

“Perfect in every way!”

written by on 06/01/2014

Like most people I guess, we chose our healthcare insurance based on the cover offered and primarily the premium cost. Over the years we have had the odd small claim, but nothing major. All claims have been handled efficiently as we would hope and expect. Then a year ago my wife was diagnosed with cancer. Suddenly our world fell apart but AXA PPP came to the rescue. We made one call to tell them and were reassured that everything would be paid for. They gave us a dedicated contact who could reassure and deal with any questions. Our consultant wanted to prescribe a particularly effective but expensive treatment unavailable on the NHS. He asked who we were insured with, and as soon as we told him he said thats no problem then. They even paid for my wifes hairpiece when it became necessary. Also we had the option of having all the chemo treatments at home, which removed much of the stress, the nurses have been superb and are now firm friends.
Halfway through my wifes treatment I had an accident and broke my hip, again all costs paid for without any stress at all.
To top it all when the insurance came up for renewal the premium increase was very small indeed, probably less than inflation.
Usually with any insurance you hope you never need it, and don't know whether your chosen supplier is any good or not until its too late. AXA PPP have been absolutely first class throughout.

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